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8. I'm getting 'Conversion Failed'. What should I do?
If you are running the program under macOS 10.12 or a previous operation system, please roll back Sidify to version 1.4.0 for a try.
Spotify says German music sales were on the decline from 1998 but rose for four consecutive years after Spotify launched there in 2012. “Spotify is an international platform.
If you are under macOS 10.13 or later, please try the suggestions below to check whether the issue can be fixed:
Ⅰ. Please confirm that the source files can be played normally in Spotify.
Spotify just revamped its free tier, which means you get more than ever before without actually having to pay anything—(some) on-demand playlists on mobile, unlimited skips (on a few playlists. Spotify free: Spotify Premium: Web player: AAC 128kbit/s: AAC 256kbit/s: Desktop, mobile, and tablet: Automatic: Dependent on your network connection. Low: Equivalent to approximately 24kbit/s. Normal: Equivalent to approximately 96kbit/s. High: Equivalent to approximately 160kbit/s. Automatic: Dependent on your network connection. Spotify is a digital music service that gives you access to millions of songs. Spotify is all the music you’ll ever need. Listening is everything - Spotify. It isn’t just ads that get in the way either as both have other limitations to their free tiers. The first, and most important limitation when talking about a music streaming service is sound quality. If you’re on the free tier YouTube Music will stream at 128kb/s and Spotify maxes out at 160kb/s on mobile.
Please open Spotify and check whether the songs you’d like to convert can be played normally in Spotify.
Ⅱ. Should you encounter any of the situations as described below, please try the detailed steps to check whether the issue can be fixed:
[1]The songs play for about 20 seconds in Spotify and then skip to the next song for converting and end up with “conversion failure”.
![Spotify Spotify](/uploads/1/3/4/1/134133682/490877247.jpg)
Step 1. Please check whether the system is connected to any audio output device. If it is, please disconnect the external audio device (including the audio devices connected by Bluetooth, like speakers or headphones).
Step 2. Restart your computer and convert the songs again.
Step 2. Restart your computer and convert the songs again.
[2]Conversion progress for a single song performs normally, but fails when it is almost completed.
Solution: Reset Documents Permissions.
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For macOS10.15 users, please check System Files-> Security & Privacy to see if Files and Folders has been granted access to the relevant Documents directory. If it’s not found here, please perform the reset operation.
Search “Terminal” in finder and open it up. In the Terminal application, execute the following command to reset the access permissions of Documents.
tccutil reset SystemPolicyDocumentsFolder 'com.sidify.spotifyconverter'
There will be a pop-up window to request permissions when Sidify is launched next time.
[3]For other situations, please delete the driver file under '/Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver' (see this tutorial), then reboot your Mac and retry.
If the solutions above are not effective, please send an e-mail to our support team at [email protected], describing the problem in more details and attaching your macOS info, Spotify version as well as the log files of Sidify.
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To find the log files, just go to the menu bar on the upper left corner and click on File >Show Log File, and a window which contains the log files would pop up. They are Sidify Music Converter.log and Spotify.log.